HELP! My server is down! What can I do?

Zoe Networks, Inc. has a control panel for you to manage your services.


Your server is down. You're freaking out. Not to worry. You can try a few things before contacting support. Log in to your Streaming server control panel.

On the left side, you'll see a menu “Server Control” from here you can start stop and restart your server. Click STOP, Wait about 15 seconds. Then click Start. Wait about 10-15 seconds. Your server has been restarted, and your services should now be working.

Wait... It's still not working? Then contact us via the helpdesk and we'll look into it for you.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How do I: Setup SimpleCast to connect to SHOUTcast Server

You have set up a streaming server the next step is to create an encoder that can supply the...

Ho Do I: SHOUTcast on demand

Before you start uploading your mp3 files, you must follow these steps when encoding your mp3...

SHOUTcast V1 Not Working? Here’s How to Fix it

SHOUTcast v1 not working? Not hearing any audio when tuned into your station? We’ll explain why...

SHOUTcast DNAS Server Authhash Management

One of the key aspects of the new YP2 directory infrastructure is an authorisation key...

Question: Can I display my own cover art in the recent tracks shown on start pages?

Question: Can I display my own cover art in the recent tracks shown on start pages?...