HELP! My server is down! What can I do?

Zoe Networks, Inc. has a control panel for you to manage your services.


Your server is down. You're freaking out. Not to worry. You can try a few things before contacting support. Log in to your Streaming server control panel.

On the left side, you'll see a menu “Server Control” from here you can start stop and restart your server. Click STOP, Wait about 15 seconds. Then click Start. Wait about 10-15 seconds. Your server has been restarted, and your services should now be working.

Wait... It's still not working? Then contact us via the helpdesk and we'll look into it for you.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Embedded Web player Widget Customization

Web Player About the Widget The Web Player widget provides a web-based media player that your...

Should I stream with Windows Media or Shoutcast/MP3?

If you are concerned about accessibility, Shoutcast/MP3 has a slight edge over Windows Media due...

Ho Do I: SHOUTcast on demand

Before you start uploading your mp3 files, you must follow these steps when encoding your mp3...

How Do I: Setup a Shoutcast Statistic Relay

In the Statistic Relays window click on the '[+]' button Select Shoutcast Statistic relay,...

How To Configure Nicecast to broadcast To An External Server

We always recommend nicecast for mac users which the software and support for this product can be...